PRIVACY POLICY

1.0 Identity of the Data Controller and Data Protection Officer

2 Aim Media Limited is the owner of viewGhana.com. 2 Aim Media Limited are committed to protecting and respecting your privacy whilst remaining compliant with the Data Protection Act, 2012 (DPA). For us to drive compliance, we have a Personal Information Management System which is compliant with BS 10012:2017.

2 Aim Media Limited are the Data Controller and have an appointed Data Protection Officer who can be contacted via email using the below details.

Questions, comments, and requests regarding this privacy policy are welcomed and should either be emailed to DPO@2ammedia.com.

The type of personal information we collect & the purpose of processing

Type of personal information

Contact information (Name, email address, postal address, phone number)

Purpose of processing

Account creation and login.

Recipients of Personal Data

2 Aim Media Limited is required to transfer the personal information provided by its customers to third parties to fulfil contractual obligations. If you will like an updated list of the third parties please email DPO@2ammedia.com. Who will provide a document explaining which processors we work with and what safeguards we have in place.

We will not disclose your information to any of the third parties (recipients of personal data) for marketing purposes.

How we store your personal information

Your information is securely stored.

2 Aim Media Limited will retain all customer information for 5 years after expiry and 18 months after the last interaction with us. Where there has been a period of 5 years after the end of a membership and there has been no interaction for 18 months between 2 Aim Media Limited and the customer, within that time, the customer information is erased and securely disposed of.

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing - You have the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

This can be done by contacting us using the details in the ‘Contact’ section.

Instances of app crashes

We use third party providers of analytics and similar services to track statistics and user demographics, understand usage of our mobile apps and identify and resolve the root causes of app crashes.

Cookies & Tracking

To enable our systems to recognise your device and to provide features to you, we use cookies. For more information about cookies and how we use them, please read our Cookie Policy which is available on the website.

Mobile Applications may use tracking technologies to record how you interact with them. This is used to help improve services.

Marketing Communications

We regularly send out email communication to keep you up to date with all the latest discounts and offers from the 2 Aim Media Limited brands (viewGhana.com) and our chosen partners. If you wish to unsubscribe from these emails, you can do so at any time by simply clicking either of the links in the footer and you will be removed from all promotional emails. To unsubscribe from SMS marketing follow the instructions in the SMS received or contact us. Please note that even if you decide not to subscribe to, or to unsubscribe, from promotional email messages, we may still need to contact you with important transactional information related to your account and your purchases. For example, even if you have unsubscribed from our promotional email messages, we will still send you confirmations when you make purchases on the Site or provide updates to the privacy policy.

Marketing Communications

We regularly send out email communication to keep you up to date with all the latest discounts and offers from the 2 Aim Media Limited brands (viewGhana.com) and our chosen partners. If you wish to unsubscribe from these emails, you can do so at any time by simply clicking either of the links in the footer and you will be removed from all promotional emails. To unsubscribe from SMS marketing follow the instructions in the SMS received or contact us. Please note that even if you decide not to subscribe to, or to unsubscribe, from promotional email messages, we may still need to contact you with important transactional information related to your account and your purchases. For example, even if you have unsubscribed from our promotional email messages, we will still send you confirmations when you make purchases on the Site or provide updates to the privacy policy.

Changes to our Privacy Notice

We may change this Privacy Notice from time to time.

If we make significant changes in the way we treat your personal information, or to the Privacy Notice, we will notify you, so that you are able to review the changes.

If you wish to alter your Privacy settings or opt-out, you can do this by contacting us using the details in the ‘Contact’ section.

How to complain:

If you have any concerns about our use of your personal information, you can make a complaint to us at DPO@2ammedia.com

You can also complain to the DPC if you are unhappy with how we have used your data. The ICO’s address:

Data Protection Commission

East Legon, Paw Paw Street, GPS: GA-414-1469, P.O.Box CT7195, Accra

+233-(0)256301533

info@dataprotection.org.gh

+233-(0)299016149 +233-(0)506177975